I came on to your site to get some simple answers to questions regarding your products, find local dealers in my area (or if possible to order a unit from you directly). But I must say I found your website very "busy"; i.e., with its' many "floating panels", etc. I was not able to get answers to mu questions, and could not even find a "Contact Us" link on the site where I could send you my questions. So I am posting my questions her, hoping I can get answers since I have been looking for a solution to digitizing the thousands of CD's. DVDs, and Blue Rays I own.
Here are my questions:
1. I see your NAS unit has a CD/DVD/Blue Ray drive to archive my disks, but your Pro unit apparently does not. I see also that your Pro unit has USB connectors, and you sell external CD/DVD/Blue Ray drives. Could I archive my CD's & movies if I purchased one of your Pro units and one of your external drives, or is does that only work with the NAS? I'd like to start out small before upgrading to your NAS unit.
Can we use your NAS unit for archiving computer data, or can it only be used storing for music and movies? And when I buy hard drives for the NAS, can I just load them into the NAS and start using them, or do I need to install your software, or call and have Zappiti "authorize" or "enable" the drives before I can start using them?
Your NAS unit appears very similar to a Synology NAS. Is it a Synology, or was it designed and manufactured by your company.
Can I add an additional NAS if I need more space, and if so, can I add one from Synology (or some other company), or does it need to be a Zappiti brand NAS?
Thank you. I hope you can respond to my questions.