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Zappiti NAS RIP / Zappiti Player Configuration : First Steps

Quick Start Guide

With high performance video processing technology and a rich media center application, the Zappiti NAS delivers an optimal value for Zappiti users to build up an ideal video library storage and features a rich entertainment hub. The Zappiti NAS can be used with one or several Zappiti players. The Zappiti NAS RIP provides a high performance & high capacity storage solution for home, and personal users to enjoy video content in multiroom.

The built-in optical disc drive supports fully-automated bit-for-bit backup of your Blu-ray and DVD discs. Open the tray of the Blu-ray player. Insert your disc and this is it! Zappiti NAS does everything for you! There is nothing else to do! Once your disc is ripped and back up in the internal storage of the Zappiti NAS, it is ejected and you just have to insert another one.

Hard drives insertion

Unpack your Zappiti NAS. Open as many trays as hard disks to install starting from the left. For example, if you want to install 4 hard drives, you will open the first 4 trays starting from the left side. For data security in RAID 5 to be effective, you must install at least 3 hard drives. Once the trays are open, screw the discs onto the drawers (rack). Then insert the trays containing the hard drives into their respective slots.

Warning! It is imperative to use hard disks specifically dedicated to NAS servers.


1. Please connect a RJ45 network cable (class 6 or 7 recommended) to your local network or directly to your router / DSL box, or to an Ethernet switch itself connected to your router. 2. Connect the provided power cable. WARNING! The other connectors are reserved for Zappiti certified technicians and should only be used in case of failure. So please don’t use them! 3. Switch ON the ON/OFF button located on the backpanel.

Hard drives Initialization

Zappiti team will initiate the hard drives remotely at the request of the user. To ask for initialization of your hard drives, please use the dedicated Assistance Form here below: Warning! Your NAS serial number is required for any customer support request. This serial number is printed on a sticker located under the NAS enclosure.

User Support

Your Zappiti NAS comes with 1 year premium support. To contact the user support, please use the dedicated form located here:

Setting Up the Zappiti players

Zappiti NAS requires a Zappiti player (4K or 4K HDR series) to display your video contents on your TVs (one Zappiti player per zone).

1. Ensure there is enough space around the player for proper cooling. The space at each side should be no less than 10 cm. Ensure the RC has batteries installed. Connect the player to your TV and to other A/V equipment in an appropriate way. Use HDMI connection to get the best possible quality of video and audio. Make sure to switch off the player and all relevant A/V equipment before connecting them. Ensure your TV and other A/V equipment are configured to use proper inputs. Make sure to use HDMI OUT (not HDMI IN) connection to link your Zappiti player to your TV.

Switch on the player. The player will perform its initial loading procedure, which may take up to about 1 minute. During the loading procedure, a “Z” logo (or "ZAPPITI PLAYER" logo depends of your model) is shown on the TV.

If you do not see “Z” logo (or "ZAPPITI PLAYER" logo) on the TV when you switch on the player, it may means some problem with the connection between the player and the TV or that a wrong video input is chosen in the TV or A/V receiver/switch. In such a case, re-check the cables and the settings of the TV or A/V receiver/switch, or try to use different cables or a different way of connecting the player to the TV. If you do not find the solution please consult the Zappiti Knowledge Base or contact the user support:

2. Begin by checking whether your firmware is up to date:

Zappiti 4K HDR firmware update procedure

  • Switch ON your Zappiti player 4K HDR.

  • On the main page, please click on MY APP button.

  • Click on "SystemUp". Local version is the version installed in the media player. Online version is the last available version. If your version is not the last one you, click on Online Upgrade button and follow the on-screen procedure.. Please do not disconnect the Zappiti player during the upgrade procedure!

Zappiti Player 4K (old models) firmware update procedure

3. Finally, you should see the main screen of the player menu. The main page will show 3 main buttons: Zappiti (movie collections), Explorer (file explorer), and MyApps (or GooglePlay instead of MyApps on previous generation). Adjust the player settings as needed using "Settings" item on the main screen of the player menu. In particular, you may want to adjust video settings, audio settings, and network settings.

TIPS: Use the RC buttons UP, DOWN, LEFT, RIGHT, OK, RETURN to navigate through the player menu. Use the MENU RC button to show the list of available commands (PopUp Menu). Use the BACK RC button to go back to the previous screen / menu. Use HOME button to go back to the Home Page (main page). Language Settings To choose the language of the player menu, please click on "Settings / Personal / Language & input”. Then, select your language.

Display Settings for Zappiti 4K HDR
You have nothing to to. The auto mode is adapted to the main TVs. In case of trouble or display issue, please read the Knowledge Base (Zappiti 4K HDR section):

Display Settings for Zappiti Player 4K
To set the display preferences, please click on “Settings / Display”. If you are located in America or Japan, please select “Auto”. If you are located in Europe, Middle East or Russia, please select, 1080p 50Hz. For all users, then select the 24 Hz option (23.976 Hz output) if your display is compatible with 24p.

Audio Settings

To set the audio preferences, please click on “Settings / Audio”. If your Zappiti player is connected to an AV receiver or a sound bar, please select HDMI Auto mode if you own a Zappiti 4K HDR model (or Bitstream mode is you own a Zappiti Player 4K). If your Zappiti player is directly connected to your TV, please select “Downmix 2.0”. Set the S/PDIF audio output if you are using an old generation of AV receiver not compatible with HDMI. If your AV receiver is not compatible with HD sound, or not compatible 4K, you can use the tips located on the Zappiti Knowledge Base:

Zappiti Settings

7. On the home page, click on the first button labelled "Video".

8. Follow the on-screen instructions and select your language. An information panel will describe the remote control buttons. Tips: an USB keyboard can be connected to enter your credentials. It can be use instead of the virtual on-screen keyboard.

9. To create an account, please click on “Create and account” button and follow the on-screen instructions to create your Zappiti Account. If you already have a Zappiti account, enter your email and password and click "Connect". If you have forgotten your password, click on "I forgot my password?" and follow the instructions on the screen. To enter your password, do not forget you can use a connect USB keyboard.

10. Then, enter your "Token" number. You will find it on a label located on the underside of your Zappiti player.

Warning! This "Token" number can only be associated with one Zappiti account. So please choose carefully before associating the Token number to an account, and please note your Zappiti Login (your email address) / Password associated to the Token Number somewhere to remind it if needed later.

Note: If you see "This token number is already used," perhaps you have already registered your player with a different email address. In this case try a different email address or contact the user support.

11. Then, you’ll see the connection screen. As you own a Zappiti NAS, you should see the name of your Zappiti NAS (such as ZAPPITI-NASRIPS) in the Zappiti Servers option.
Note: If you see Zappiti Cloud instead of Zappiti NAS, it means that your Zappiti NAS RIP is not accessible. If may be disconnected, switched OFF or not fully initialized. In this cases, please contact the user support.
Then, click on the Connection button.

12. You have a Zappiti NAS, so the paths and movie files are created automatically and Zappiti collection will be launched and ready to be used. But on the first start, your collection will be empty until your first disc will be added.

Note: Ripped discs are saved in the following folder: Video / Movies.

To add your own movie files into your Zappiti collection, please place them in the folder named "Video / Movies" folder. The Zappiti NAS RIP is not able to rip TV Shows / TV Series. But if you own downloaded TV shows episodes, please place them in the folder named "Video / TVShows."

How to Rip Blu-ray movie or DVD

Your Zappiti NAS RIP is now ready for operation. To rip a Blu-ray or DVD disc containing a movie, open the tray and insert the desired disc. It will be ripped and dematerialized automatically. The ripping operation may last around 40-45 min. Once the rip operation is complete, the disc will be automatically ejected from the tray. Then you can insert another one.

The movies are analyzed on startup of the Zappiti Media Center application. To force the identification, press MENU and select “Identify” option.

Warning! TV Shows stored on DVD and Blu-ray discs are not supported by the Zappiti NAS RIP. However, concerts are supported. And if you own TV Shows episodes, you can add them via Ethernet in the dedicated folder named “TV SHOWS’” located in the Zappiti NAS. Your TV Shows episodes will be scanned by Zappiti Media Center and add in your collection.

Music and Pictures
If you own music or photo files, you can store them on the Zappiti NAS but they will be not added in your Zappiti Collection. However you’ll be able to play them from Zappiti Explorer application or from another device connected to your local network.

Film not found or incorrectly identified

When some discs are backed up, sometimes the name of the generated file does not match the title of the film. If no Zappiti user has previously analyzed this dematerialized disc file before you, Zappiti can not index it automatically. So you must manually index it. For this, on your Zappiti player (choose one if you have several), launch the app Zappiti, press the MENU button on the remote and select the "X to identifying" option (“X” is the number of not identified films).

If a movie has been identified but does not match the good movie, press the MENU button on the remote and select "Identify again" instead of "X Identifier".

You'll then see a search box to combine the right movie for your file. To check your file, you can use the "Play" button dedicated to start video playback. Once you know which movie is your file, type the name of the movie into the search engine and choose the movie in the list of search results.

If the search does not give good result, another technique is to enter the unique identification code of the film instead of the name of the film. To find the ID of a movie, please follow this steps:

1. Open your favorite Internet browser such as Google Chrome, then go to
2. Use the search engine to find your movie in the movie database.

3. Then, on the movie page, locate the ID code in the URL. For instance, the URL of the movie "Metropolis" will be "".

4. Copy the ID code number of your movie. For instance, the ID code number of the movie "Metropolis" is "tt0017136".

5. Then return back to Zappiti and paste the ID number into the field instead of the title name. Then press the "Search" button. Zappiti will find the right movie at 100%.

Congratulations! You can now enjoy your Zappiti collection.

ALL Here you'll find all your videos (movies and TV shows), sorted alphabetically.

MOVIES This section contains all your movies.

TV SHOWS This section contains all of your series and your episodes.

RECENTS Here you'll find the latest videos analyzed by Zappiti Media Center.

CATEGORIES Here you will find your videos sorted by categories (or gender).

To access other features, please use the MENU button
of the remote control when browsing your list of movies or series.

Audio RIP process

Simply open the optical drive tray. Insert your disc. There is nothing else to do! Once your disk is backed up, it is ejected and you no longer have it online.

Browse your music

The tracks of your audio CDs are converted by default into FLAC and ALAC for the most sharp audiophiles (ultra high quality without loss) but also MP3 for full compatibility. Your albums are located in 3 directories corresponding to these formats in a single folder named AUTORIP.

Note: it is possible to rip multiple discs at the same time via optional Blu-ray data drives (Blu-ray discs, DVDs and CDs) connected via USB.

To access to your audio library on your Zappiti player, launch Zappiti Explorer application, select "ZAPPITI-NASRIP", then "MUSIC" folder and finally "AUTORIP". Three directories are available: ALAC, FLAC and MP3. Click on the format of your choice to access it. Then you will be abble to see one folder for each artist your have in your audio collection. Then, if you click on an artist folder, you will be able to access all the albums of the artist in question.

Note: You can choose the conversion format BEFORE you integrate your CD. For example, if you decide to rip your CDs only in MP3, press the MENU button on the remote control, then go to Zappiti NAS Options using RIGHTbutton of your RC and check the desired audio format using ENTER button of your RC.

Play music

1. Switch on your Zappiti player.

2. Start the Zappiti Explorer application (second button on the main page).

3. Select "ZAPPITI-NASRIP", then "MUSIC" and finally "AUTORIP".

4. Select the audio codec used to make your music appear.

5. Then choose the artist you want to listen to.

6. Then you will be able to see all the albums of the selected artist. The albums are displayed by alphabetical order.

7. Click on the selected album to display all the songs in the album.

8. Then click on the desired song. An animated icon is displayed to indicate that the song is now playing.

Playback options

Press the MENU button on the remote control to display the playback options. In the MUSIC tab, you can activate chained playback, loop or random playback.

Custom Album Pockets Edit or add images.

You can manually add a photo from the back of the album or change the artist's photo. Warning! All picture sizes are compatible with Zappiti player, but we recommend you to use square-sized pictures up to 500x500 resolution for faster compatibility and faster display (Sonos accepts up to " To 1024 x 1024 and Zappiti up to 8K x 8K). The pictures that will be used as thumbnails for artists and albums must be named "folder.jpg". Additional images such as the back of the album, photo of a packaging or the inside pages of a booklet can be renamed as you wish.

Connected Speakers and  Audio Players

Audio files are generated in multiple formats, album covers and artists' photos are standardized to allow compatibility with most audio players and connected speakers on the market such as Sonos. In this way, the music files are accessible in multi-room and can be controlled using a tablet or a smartphone via applications dedicated to connected devices (for example, the Sonos app). You can also play your audio files with audio playback software on a connected computer.

Personal Music

If you already have audio files and want to store them in your Zappiti NAS Rip Audio Video Edition, we recommend that you create a "Personal Music" folder next to the "Music" folder (ZAPPITI-NASRIP / Personal Music). You can organize your music collection as you wish by creating a folder for example by genre or period. If you wish, you can associate thumbnails with each folder. To do this, simply put a square image in 500x500 resolution named "folder.jpg" at the root of the folder you want to illustrate. In the same way, you can add a thumbnail for each category in addition to artists and albums for more pleasant navigation.

Note: Please do not delete or modify the structure of the "Music" folder.

(App Sonos Control)


The Zappiti NAS Rip include embedded Krika Remote Server Monitoring technology. Centralized on the Cloud of Krika, this technology through a software agent installed on the Zappiti NAS, generates alerts, inventories hardware components and aggregates all health information of server, such as: the hard drive status, remaining capacity, internal heat, the connection speed LAN, etc. A dashboard of highly detailed information is intuitively displayed in the user interface of Zappiti player.

To display statistics of your Zappiti NAS in Zappiti ,press MENU button, then click on Settings button in the Zappiti Menu. Then, please use DOWN button to select the Account TAB. Then, click on Display your Zappiti NAS statistics button.

The statistics dashboard will be displayed.

Please use DOWN button of your RC to scroll in the statistics window.

Thanks to Krika, Zappiti is able to offer you an improved experience, by including professional grade remote and monitoring and management in your Zappiti NAS Rip.

Zappiti Db

Zappiti Media Center V4 features a new smart and powerful movie and TV shows scan engine. Day after day, the Zappiti Database grows thanks to the Zappiti community and scans become more and more efficient and reliable. For instance, Metropolis.mkv can be associated to the 2001 Japanese animated movie version instead of the 1927 version from Fritz Lang. But if one single Zappiti user associates the right version, all the other users will benefit from it! The same system is used for technical specifications. So if the aspect ratio is manually modified by one user, all the Zappiti users will benefit from it.

How To Access Zappiti NAS From Local Network

If you are using Windows, you don’t need any “user” and “password” to access to your Zappiti NAS through your local network.

On MAC OS, sometimes you need to enter a “user” and “password” :

  • Enter “guest” and “guest” in “user” and “password” fields.
  • If it not works please enter "guest" in "user" and let the password fields empty.

Then you should be able to access your Zappiti NAS through your local network.


To turn OFF the Zappiti NAS, press the POWER button located on the left side of the front panel of the Zappiti NAS. When Zappiti NAS is ON, the button is illuminated in blue. When Zappiti NAS is off, the button is not illuminated.

Knowledge Base and User Support

Tutorials and knowledge database

You can find many tutorials and FAQs here:

User Support

To contact the user support, please use the dedicated form located here:


Feedback and Knowledge Base