[Audio] Fix Sound Cut-off Issues During Video Playback

Some users may experience sound cut-off issues during video playback. In this case, you can try the following solutions:

1. 24p auto
It seems that using some AV receiver and in particular HDMI 1.4 ones, the 24Hz auto mode is problematic. In this case, on the home page, click the SETTINGS button, then the video settings, and then, at the bottom of the page, uncheck the option "Auto 1080p 24Hz Playback".

2. HDMI cable
Some even high-end HDMI cables do not pass enough bitrate to properly passthroug sound and image. In this case, please make sure that all your HDMI cables used between the player and the AV receiver and used from the amp to your TV are HDMI 2.0 certified (18 Gbps minimum). If they are not, please replace it.

Zappiti 4K HDR [EN]

  1. Summary Zappiti 4K HDR
  2. [Presentation] Zappiti 4K HDR: New User Guides
  3. [Presentation] The Differences Between the 4 Zappiti 4K HDR Models?
  4. [Presentation] Zappiti Player vs Zappiti Player 4K vs Zappiti 4K HDR Models
  5. [Video] Best Video Settings
  6. [Video Settings] Zappiti 4K HDR: No Video Signal on TV (Black Screen)
  7. [Video Settings] Image too Contrasted (Black too Dark and Burned White)
  8. [Video] Image And Sound Drop Out (HDMI 2.0a Cable)
  9. [Video] Image And Sound Drop Out on Some TVs
  10. [Video] Image Drop Out : Codecs
  11. [Video] Exchange Eyeview in 3D
  12. [Video] Avoid the 5 sec Black Screen When Lauching Movie Playback
  13. [Video] How To Force 4K Resolution
  14. [Video] Fix the Issue of MKV 3D MVC Not Supported
  15. [Video] Change the Region of a Blu-ray Disc With Menu
  16. [Video] No Picture After Turned On Developer Option HDMI/DP Different Source
  17. [Video] Set 23,976p for a 3D>2D conversion instead of 60p
  18. [Video] SDR instead of HDR
  19. [Video] Fix Banding on HDR Content
  20. [Video] Fix Orange Colors on Sony TVs
  21. [Video] Direct Output
  22. [Video] DVD Folders And VIDEO TS Structures
  23. [Video] Play iTunes Videos On Zappiti
  24. [Video] Black Crushed With HDR Movies
  25. [Video] Problem of Washed out black on SONY FULL HD Projector
  26. [Video] Problem With Optic HDMI Cable
  27. [Video] HDR > SDR conversion for TVs not compatible with HDR
  28. [Video] Codecs and Video Containers
  29. [Video] DVD Aspect Ratio Issue
  30. [Video] PIP and HDMI Video Recording
  31. [Audio/Video] Keep Audio HD and 4K with AV Receiver HDMI 1.4
  32. [Audio] Fix Sound Cut-off Issues During Video Playback
  33. [Audio] Force SD Audio For SPDIF to Convert HD Audio to SD
  34. [RC] Zappiti 4K HDR Remote Control General Presentation
  35. [RC] Virtual RC for Android Tablets and Smartphones
  36. [RC] Programming Buttons of Another RC
  37. [RC] The RC Does Not Control Well the Zappiti 4K HDR
  38. [RC] IR & IP Codes of Zappiti 4K HDR For Universal Remotes
  39. [HDD] Format an HDD For the Zappiti 4K HDR Media Player Range
  40. [HDD] The Gallery Not Responding Error Message
  41. [HDD] Recommended HDD Models to Use With Zappiti 4K HDR
  42. [HDD/Network] Copy / Cut / Past / Delete / Rename Using Zappiti Explorer
  43. [HDD] Fast Transfers using Docking Station USB 3.0 (easy way)
  44. [Network/Transfer] Access From/To Your Zappiti From a Computer, or NAS via Local Network
  45. [Network/Transfer] FTP Server on the Zappiti 4K HDR
  46. [Network/Transfer] Cannot Access to a Windows Folder Content on Zappiti Player
  47. [Network/Transfer] No Access to the Computer From Zappiti Media Player
  48. [Network/Transfer] SMB1 Protocol on Windows 10
  49. [Network] SMBUp : Access to Your Mac From Your Zappiti Player
  50. [Network Zappiti Share] Multiroom Video / Server Function
  51. [Network] Activate the MiniDLNA Server
  52. [Network] How to Mount Mini DLNA Server on Start-Up
  53. [Network] Slow Transfers / Shuttering During Playback : Switch or Router Error
  54. [Network] Reset OpenWRT on the Zappiti 4K HDR
  55. [Network] Fix IP Address Of the Zappiti 4K HDR
  56. [Network] SMB1 Sharing Protocol on Windows 10
  57. [Network/Transfer] Cannot access Zappiti Using a Computer
  58. [Network] Activate Portable Wi-Fi Hotspot using your Zappiti Player
  59. [Subtitles] No Subtitle by Default
  60. [Subtitles] Add External Subtitles
  61. [Subtitles] Second Paragraph Not Displayed in .srt
  62. [Subtitles] Some Lines Are Missing
  63. [Subtitles] External Arabic Subtitles
  64. [Subtitles] Move the Position of the Subtitles
  65. [Subtitles] How to Move the Position of the PGS Subtitles (Blu-ray)
  66. [Subtitles] First Letter of Some Subtitles Not Displayed
  67. [Arabic Subtitles] How to Display Arabic Subtitle of Other Specific Language
  68. [Seamless Branching] How to Remux a BD ISO to M2TS (Audio Drop-Out, Incorrect Video Sequence...)
  69. [Factory Reset] Factory Reset for the Zappiti 4K HDR
  70. [Apps] Install NETFLIX on Zappiti?
  71. [Apps] Install YouTube 4K (Set-Top Box Version)
  72. [App] AirScreen / Miracast: Screen Mirroring iOS / Android
  73. [Apps] Sovok TV & Kartina TV
  74. [Apps] Install Zappiti Video, Explorer & Music Apps via USB (APK)
  75. [Configuration] Reset Your App Settings
  76. [Error] Zappiti Launcher Has Stopped
  77. [Screensaver Video] Use your Personal Videos for the Screensaver
  78. [Apps] See the App Version
  79. [Keyboard] Switch Keyboard From QWERTY to Another Configuration
  80. [Firmware] Impossible to Upgrade From v3.07 to 3.08 or More Recent Version
  81. [Firmware] Update a Zappiti 4K HDR
  82. [Firmware] Restore Firmware procedure via USB
  83. [Win a Zappiti Skin] Get a Zappiti Silver Template For Free

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