[Video] Image And Sound Drop Out on Some TVs

It seems that we may have some problems of image and sound drop out on certain TVs such as Samsung, and  the UHD Color function seems to be the problem.

There are 2 solutions:

1. Deactivate the UHD Color function on the HDMI Input of the player on the TV.

2. On the Zappiti 4K HDR, please apply the following settings:
- Option TV System : AUTO (Settings / Display)
- Deep Color : AUTO (Settings / Developer options)
- Color space mode : YCrCb 4:2:2 (Settings / Developer options)

If this still does not work, try the following settings:
- Option TV System : AUTO (Settings / Display)
- Deep Color : AUTO (Settings / Developer options)
- Color space mode : RGB 4:4:4 (Settings / Developer options)    

The image and the sound should no longer disappear on your UHD TV.

Be careful! On some TVs or front projectors, RGB mode requieres specific settings on the TV/projector due the different dynamic range used in RGB. This option can be named "HDMI Full Range" (depends of brands). In addition, in inverse, some TVs, projectors or AV Receivers cannot support well the RGB mode. In this case, please try the Y'CbCr 4:4:4 or 4:2:2. This kind of settings can fix audio or video drop or lag issue.

Zappiti 4K HDR [EN]

  1. Zappiti 4K HDR: New User Guides
  2. What Are the Differences Between the 4 Zappiti 4K HDR Models?
  3. Zappiti Player vs Zappiti Player 4K vs Zappiti 4K HDR Models
  4. [Video Settings] Zappiti 4K HDR: No Video Signal on TV (Black Screen)
  5. [Video Settings] Image too Contrasted (Black too Dark and Burned White)
  6. [Video] Image And Sound Drop Out (HDMI 2.0a Cable)
  7. [Video] Image And Sound Drop Out on Some TVs
  8. [Video] Exchange Eyeview in 3D
  9. [Video] How to Force a Resolution by Ignoring EDID (YST Mode)
  10. [Video] Black Screen During 5 Sec When Lauching Movie Playback > How to Solve it
  11. [Video] MKV 3D MVC Not Supported : How to Fix it
  12. [Video] 2D to 3D in 60p: How to Solve it
  13. [Video] SDR instead of HDR
  14. [Video] Banding on HDR Content: How to Solve it
  15. [Video] How to Fix Orange Colors on Sony TVs
  16. [Video] DVD Folders And VIDEO TS Structures
  17. [Video] How To Play iTunes Videos On Zappiti
  18. [UHD BD] Sound But No Picture
  19. [Audio/Video] AV Receiver HDMI 1.4 : How to Keep Audio HD And 4K
  20. [Audio] How to Fix Sound Cut-off Issues During Movie Playback
  21. [Audio] Force SD Audio For SPDIF to Convert HD Audio to SD
  22. [RC] Zappiti 4K HDR Remote Control General Presentation
  23. [RC] Programming Buttons of Another RC
  24. [RC] The RC Does Not Control Well the Zappiti 4K HDR
  25. [RC] IR & IP Codes of Zappiti 4K HDR For Universal Remotes
  26. [HDD] How to Format an HDD For the Zappiti 4K HDR Media Player Range
  27. [HDD] The Gallery Not Responding Error Message
  28. [HDD/Network] Copy / Cut / Past / Delete / Rename
  29. [HDD] Recommended HDD Models to Use With Zappiti 4K HDR
  30. [Network/Transfer] How Access to Your Zappiti From a Computer or OPPO via Local Network
  31. [Network/Transfer] FTP Server on the Zappiti 4K HDR
  32. [Network] SMBUp : Access to Your Mac From Your Zappiti Player
  33. [Network Zappiti Share] Multiroom Video / Server Function
  34. [Network] How to Activate the DLNA Server
  35. [Network] How to Mount Mini DLNA Server on Start-Up
  36. [Network] Slow Transfers / Shuttering During Playback : Switch or Router Error
  37. [Network] How to Reset OpenWRT on the Zappiti 4K HDR
  38. [Network] How To Fix IP Address Of the Zappiti 4K HDR
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  40. [Subtitles] How to Add External Subtitles
  41. [Subtitles] Second Paragraph Not Displayed in .srt
  42. [Subtitles] Some Lines Are Missing
  43. [Subtitles] External Arabic Subtitles
  44. [Subtitles] How to Move the Position of the Subtitles
  45. [Subtitles] How to Move the Position of the PGS Subtitles (Blu-ray)
  46. [Subtitles] First Letter of Some Subtitles Not Displayed
  47. [Seamless Branching] How to Remux a BD ISO to M2TS (Audio Drop-Out, Incorrect Video Sequence...)
  48. [Factory Reset] How to Reset the Zappiti HDR 4K
  49. [Firmware] How to Update a Zappiti 4K HDR?
  50. [Firmware] Impossible to Upgrade From v3.07 to 3.08 or More Recent Version
  51. [Apps] How to Install NETFLIX on Zappiti?
  52. [Apps] How to Install YouTube 4K (Set-Top Box Version)
  53. [App] AirScreen / Miracast: Screen Mirroring iOS / Android
  54. [Apps] Sovok TV & Kartina TV
  55. [Apps] How to Install Zappiti Video, Explorer & Music Apps via USB (APK)
  56. Problem With Optic HDMI Cable
  57. [Configuration] How to Reset Your App' Settings
  58. [Error] Zappiti Launcher Has Stopped
  59. [Screensaver Video] How to Use your Personal Videos
  60. Black Crush With Movies in HDR
  61. [Win a Zappiti Skin] How to Get a Zappiti Silver Template For Free?
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