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Usual Folder Configuration Issues on Synology

Here is a check list if you encounter any issue to configure or access your folder on Synology from your Zappiti Player.


1) Is the folder shared on the local network ?

2) Are the permissions set on "Read/Write" option for the admin user ?

3) In "File's service" > "SMB/AFP/NFS", is the SMB share enabled ?

4) In the same section, in "Advanced parameters", is the "Minimum SMB protocol" set on "SMB 1" ?    


4.1) For users who are on Synology DSM 7 :  In the same section, in "Advanced settings", is  the option "Enable NTLMv1 authentification" checked ?


5) When you enter your credentials to access the folder from your Zappiti Player, do you use the admin's credentials ?

6) Is there an application or software such as "firewall" or antivirus or other that could restrict communication between devices ?

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