- The folder must be shared on the local network. You can read this article : Share a folder
- The Windows account used must be a local one. Windows allows users to use a local or Microsoft account. But the latter (with email) doesn't work. You can switch between them from your Windows account settings.
- The SMB1 protocol must be activated on your Windows system so the player can access to your folder. You can checkout this article about how to activate SMB1
- Is there an application or software such as "firewall" or antivirus or other that could restrict communication between devices ?
If after all these steps, you can't still access your folder from your Player, you can contact the Support and indicate us which Windows version you are using.