[Network/Transfer] Cannot Access to a Windows Folder Content on Zappiti Player

Cannot access to a Windows folder content

If you see an error appearing when you try to access a Windows folder with your credentials, here is a list of steps you have to be sure :

  • The folder has to shared on the local network.
  • You can follow this article : sharing a folder.

  • Windows account used must be a local account.
  • Windows allows to connect with a local or Microsoft account. Microsoft accounts (with email) don't work.
    When you go in your user account settings, you can switch from a Microsoft account (with email) to a local account (with simple credential)

  • SMB1 protocol has to be activated if you want access to the shared folder from your Zappiti media player.
  • To activate it, follow this process : activate SMB1.

  • If you have a firewall or antivirus, please try to modify the settings of them. In fact, they can block the communication between the devices.

  • Your account is not authorized to connect from this device

    In order to resolve this message, you have to authorize the connection "non secured".

  • To do that you have to edit Windows register.
  • Go on the key : HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanmanWorkstation\Parameters
    On the right, create a key AllowInsecureGuestAuth and give it the valor "1".

  • You can find more information about Windows sharing on this site :

  • If you still cannot access your folder, contact customer support and tell us your Windows version.
    And it could be useful to send us some screenshots of each steps that you followed.

    Zappiti 4K HDR [EN]

    1. Summary Zappiti 4K HDR
    2. Zappiti 4K HDR: New User Guides
    3. The Differences Between the 4 Zappiti 4K HDR Models?
    4. Zappiti Player vs Zappiti Player 4K vs Zappiti 4K HDR Models
    5. [Video Settings] Zappiti 4K HDR: No Video Signal on TV (Black Screen)
    6. [Video Settings] Image too Contrasted (Black too Dark and Burned White)
    7. [Video] Image And Sound Drop Out (HDMI 2.0a Cable)
    8. [Video] Image And Sound Drop Out on Some TVs
    9. [Video] Exchange Eyeview in 3D
    10. [Video] Avoid the 5 sec Black Screen When Lauching Movie Playback
    11. [Video] How To Force 4K Resolution
    12. [Video] Fix the Issue of MKV 3D MVC Not Supported
    13. [Video] Set 23,976p for a 3D>2D conversion instead of 60p
    14. [Video] SDR instead of HDR
    15. [Video] Fix Banding on HDR Content
    16. [Video] Fix Orange Colors on Sony TVs
    17. [Video] Direct Output
    18. [Video] DVD Folders And VIDEO TS Structures
    19. [Video] Play iTunes Videos On Zappiti
    20. [UHD BD] Sound But No Picture
    21. [Audio/Video] Keep Audio HD and 4K with AV Receiver HDMI 1.4
    22. [Audio] Fix Sound Cut-off Issues During Video Playback
    23. [Audio] Force SD Audio For SPDIF to Convert HD Audio to SD
    24. [RC] Zappiti 4K HDR Remote Control General Presentation
    25. [RC] Programming Buttons of Another RC
    26. [RC] The RC Does Not Control Well the Zappiti 4K HDR
    27. [RC] IR & IP Codes of Zappiti 4K HDR For Universal Remotes
    28. [HDD] Format an HDD For the Zappiti 4K HDR Media Player Range
    29. [HDD] The Gallery Not Responding Error Message
    30. [HDD/Network] Copy / Cut / Past / Delete / Rename
    31. [HDD] Recommended HDD Models to Use With Zappiti 4K HDR
    32. [Network/Transfer] Access to Your Zappiti From a Computer, a MAC, or OPPO via Local Network
    33. [Network/Transfer] FTP Server on the Zappiti 4K HDR
    34. [Network] SMBUp : Access to Your Mac From Your Zappiti Player
    35. [Network Zappiti Share] Multiroom Video / Server Function
    36. [Network] Activate the MiniDLNA Server
    37. [Network] How to Mount Mini DLNA Server on Start-Up
    38. [Network] Slow Transfers / Shuttering During Playback : Switch or Router Error
    39. [Network] Reset OpenWRT on the Zappiti 4K HDR
    40. [Network] Fix IP Address Of the Zappiti 4K HDR
    41. [Subtitles] No Subtitle by Default
    42. [Subtitles] Add External Subtitles
    43. [Subtitles] Second Paragraph Not Displayed in .srt
    44. [Subtitles] Some Lines Are Missing
    45. [Subtitles] External Arabic Subtitles
    46. [Subtitles] Move the Position of the Subtitles
    47. [Subtitles] How to Move the Position of the PGS Subtitles (Blu-ray)
    48. [Subtitles] First Letter of Some Subtitles Not Displayed
    49. [Seamless Branching] How to Remux a BD ISO to M2TS (Audio Drop-Out, Incorrect Video Sequence...)
    50. [Factory Reset] Factory Reset for the Zappiti 4K HDR
    51. [Apps] Install NETFLIX on Zappiti?
    52. [Apps] Install YouTube 4K (Set-Top Box Version)
    53. [App] AirScreen / Miracast: Screen Mirroring iOS / Android
    54. [Apps] Sovok TV & Kartina TV
    55. [Apps] Install Zappiti Video, Explorer & Music Apps via USB (APK)
    56. Problem With Optic HDMI Cable
    57. [Configuration] Reset Your App Settings
    58. [Error] Zappiti Launcher Has Stopped
    59. [Screensaver Video] Use your Personal Videos for the Screensaver
    60. Black Crushed With HDR Movies
    61. Problem of Washed out black on SONY FULL HD Projector
    62. [Video] HDR > SDR conversion for TVs not compatible with HDR
    63. [Video] Codecs and Video Containers
    64. [Video] PIP and HDMI Video Recording
    65. [Network/Transfer] Cannot Access to a Windows Folder Content on Zappiti Player
    66. [Network/Transfer] No Access to the Computer From Zappiti Media Player
    67. [Network/Transfer] SMB1 Protocol on Windows 10
    68. [Apps] See the App Version
    69. [Keyboard] Switch Keyboard From QWERTY to Another Configuration
    70. [Firmware] Impossible to Upgrade From v3.07 to 3.08 or More Recent Version
    71. [Firmware] Update a Zappiti 4K HDR
    72. [Firmware] Restore Firmware procedure via USB
    73. [Win a Zappiti Skin] Get a Zappiti Silver Template For Free

    Feedback and Knowledge Base