[Network/Transfer] No Access to the Computer From Zappiti Media Player

If your computer doesn't appear into the network list through one of the Zappiti apps, it can be a network configuration issue.

To be sure that the the problem doesn't come from our apps, you can check if your device appears with Media Browser app which is installed by default on Zappiti media players (located in MyApps). If Media Browser is not able to see your computer, the issue is linked to your local network.
You can check these tips:
  • Devices have to be located on the same local network.
  • Control Windows network options.
    We cannot make a list with all options which can be te reasons.
    However, important parameters to check should be in section "network and sharing center", or "Windows homegroup" or other similar designations.
  • Be sure that there is no third party app which interferes into the dialog between the computer and the local network.
    A program which is too restrictive could prevent the device to be detected by the other devices of the network.
  • Check if the Zappiti media player and the computer are on the same subnet.
    To know it, control the IP adresses of each one.
    They are usually named like this : 192.168.X.Y (for example : 192.168.0.15 or 192.168.1.20)
    If the penultimate numbre (0 in case of 192.168.0.15) is not identical, so the two devices are not on the same subnet.
    To resolve that, you have to reorganize your local network or assign static IP addresses using your router (with MAC address).
  • Switch off all your devices from your network, then restart if again one by one, begin with your internet box or router
You can also manually put your IP address on the device in our apps to be able to access it without automatic network discovery.



Zappiti 4K HDR [EN]

  1. Summary Zappiti 4K HDR
  2. [Presentation] Zappiti 4K HDR: New User Guides
  3. [Presentation] The Differences Between the 4 Zappiti 4K HDR Models?
  4. [Presentation] Zappiti Player vs Zappiti Player 4K vs Zappiti 4K HDR Models
  5. [Video] Best Video Settings
  6. [Video Settings] Zappiti 4K HDR: No Video Signal on TV (Black Screen)
  7. [Video Settings] Image too Contrasted (Black too Dark and Burned White)
  8. [Video] Image And Sound Drop Out (HDMI 2.0a Cable)
  9. [Video] Image And Sound Drop Out on Some TVs
  10. [Video] Image Drop Out : Codecs
  11. [Video] Exchange Eyeview in 3D
  12. [Video] Avoid the 5 sec Black Screen When Lauching Movie Playback
  13. [Video] How To Force 4K Resolution
  14. [Video] Fix the Issue of MKV 3D MVC Not Supported
  15. [Video] Change the Region of a Blu-ray Disc With Menu
  16. [Video] Blu-ray Menu Cannot be Read = Play Additional Content
  17. [Video] No Picture After Turned On Developer Option HDMI/DP Different Source
  18. [Video] Set 23,976p for a 3D>2D conversion instead of 60p
  19. [Video] SDR instead of HDR
  20. [Video] Fix Banding on HDR Content
  21. [Video] Fix Orange Colors on Sony TVs
  22. [Video] Direct Output
  23. [Video] DVD Folders And VIDEO TS Structures
  24. [Video] Play iTunes Videos On Zappiti
  25. [Video] Black Crushed With HDR Movies
  26. [Video] Problem of Washed out black on SONY FULL HD Projector
  27. [Video] Problem With Optic HDMI Cable
  28. [Video] HDR > SDR conversion for TVs not compatible with HDR
  29. [Video] Codecs and Video Containers
  30. [Video] DVD Aspect Ratio Issue
  31. [Video] PIP and HDMI Video Recording
  32. [UHD BD] Sound But No Picture
  33. [Audio/Video] Keep Audio HD and 4K with AV Receiver HDMI 1.4
  34. [Audio] Fix Sound Cut-off Issues During Video Playback
  35. [Audio] Force SD Audio For SPDIF to Convert HD Audio to SD
  36. [RC] Zappiti 4K HDR Remote Control General Presentation
  37. [RC] Virtual RC for Android Tablets and Smartphones
  38. [RC] Programming Buttons of Another RC
  39. [RC] The RC Does Not Control Well the Zappiti 4K HDR
  40. [RC] IR & IP Codes of Zappiti 4K HDR For Universal Remotes
  41. [HDD] Format an HDD For the Zappiti 4K HDR Media Player Range
  42. [HDD] The Gallery Not Responding Error Message
  43. [HDD] Recommended HDD Models to Use With Zappiti 4K HDR
  44. [HDD/Network] Copy / Cut / Past / Delete / Rename Using Zappiti Explorer
  45. [HDD] Fast Transfers using Docking Station USB 3.0 (easy way)
  46. [Network/Transfer] Access From/To Your Zappiti From a Computer, or NAS via Local Network
  47. [Network/Transfer] FTP Server on the Zappiti 4K HDR
  48. [Network/Transfer] Cannot Access to a Windows Folder Content on Zappiti Player
  49. [Network/Transfer] No Access to the Computer From Zappiti Media Player
  50. [Network/Transfer] SMB1 Protocol on Windows 10
  51. [Network] SMBUp : Access to Your Mac From Your Zappiti Player
  52. [Network Zappiti Share] Multiroom Video / Server Function
  53. [Network] Activate the MiniDLNA Server
  54. [Network] How to Mount Mini DLNA Server on Start-Up
  55. [Network] Slow Transfers / Shuttering During Playback : Switch or Router Error
  56. [Network] Reset OpenWRT on the Zappiti 4K HDR
  57. [Network] Fix IP Address Of the Zappiti 4K HDR
  58. [Network] SMB1 Sharing Protocol on Windows 10
  59. [Network/Transfer] Cannot access Zappiti Using a Computer
  60. [Network] Activate Portable Wi-Fi Hotspot using your Zappiti Player
  61. [Subtitles] No Subtitle by Default
  62. [Subtitles] Add External Subtitles
  63. [Subtitles] Second Paragraph Not Displayed in .srt
  64. [Subtitles] Some Lines Are Missing
  65. [Subtitles] External Arabic Subtitles
  66. [Subtitles] Move the Position of the Subtitles
  67. [Subtitles] How to Move the Position of the PGS Subtitles (Blu-ray)
  68. [Subtitles] First Letter of Some Subtitles Not Displayed
  69. [Arabic Subtitles] How to Display Arabic Subtitle of Other Specific Language
  70. [Seamless Branching] How to Remux a BD ISO to M2TS (Audio Drop-Out, Incorrect Video Sequence...)
  71. [Factory Reset] Factory Reset for the Zappiti 4K HDR
  72. [Apps] Install NETFLIX on Zappiti?
  73. [Apps] Install YouTube 4K (Set-Top Box Version)
  74. [App] AirScreen / Miracast: Screen Mirroring iOS / Android
  75. [Apps] Sovok TV & Kartina TV
  76. [Apps] Install Zappiti Video, Explorer & Music Apps via USB (APK)
  77. [Configuration] Reset Your App Settings
  78. [Error] Zappiti Launcher Has Stopped
  79. [Screensaver Video] Use your Personal Videos for the Screensaver
  80. [Apps] See the App Version
  81. [Keyboard] Switch Keyboard From QWERTY to Another Configuration
  82. [Firmware] Impossible to Upgrade From v3.07 to 3.08 or More Recent Version
  83. [Firmware] Update a Zappiti 4K HDR
  84. [Firmware] Restore Firmware procedure via USB
  85. [Win a Zappiti Skin] Get a Zappiti Silver Template For Free

Feedback and Knowledge Base